What’s your family’s DNA Story?

Contact us

Europe

Eternal Memories AB
C/O NB Nordic AB

Nynäsvägen 291
122 34 Enskede
Stockholm, Sweden

+46 (0) 8 772 2575

North America

McKellar LifeCentre
325 South Archibald Street,
Suite 107
Thunder Bay, Ontario, Canada
P7E 1G6

Telephone : + 1 (807) 768-9776
Toll Free in North America: 1-844-623-4891

Frequently Asked Questions

Can I purchase Eternal Memorys products for myself?

Yes, we offer our products and tests to both the living and those who left us. Saving your own DNA for you future generations is great way to keep create a genetic library.

Which payment methods are accepted in the Online Shop?

We accept paypal, visa and mastercard. Funeral homes can also get invoice press the registration button for more information.

How long will the DNA last ?

Under our storage conditions, the DNA will last indefinitely. Our researched and proprietary methods of halting the degradation process allows for room temperature storage and banking indefinitely. All custom jewelry, crystal art pieces and paintings include the Home Banking sample.

How long will delivery take?

Delivery time for memorial products is 4-6 weeks. If you only order the DNA sample the ordering time is something less.

What exactly happens after ordering?

If you already have an DNA sample the sample must be sent to us for perpetuating it in the memorial products. If you dont have a DNA sample a sample kit will be sent to you with instructions for collecting a cheek swab for processing the DNA.

My funeral home doesn't offer this service what do i do

If the service provider doesn’t provide this service at the current time, ask them to contact us and we will send the collection kits to them. We also warranty any products directly so if something is not satisfactory for any reason we deal with the complaints directly and try to get them resolved immediately.

How is the sample collected ?

The sample is collected by completely non-invasive methods. A sterile cotton swab is rubbed on the inner cheek several times then allowed to air dry. This swab is then sealed and mailed back to our laboratory where we will extract (separate it from rest of the cell components), purify (remove any enzymes or chemicals that may damage it), stabilize it and preserve it to halt the degradation process. Using our proprietary method the DNA is bound very tightly to a substrate reinforcing its structure. The end product resembles a fine white dry powder.

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